Rise Training

Expert communication skills and exceptional customer support go hand-in-hand.  Whether you’re answering questions, resolving problems or developing rapport with customers—a positive experience starts…

In this course, you’ll learn why customers get upset and how to defuse those situations with an effective apology and action plan for making things right.  Then, you’ll learn to spot when customers g…

Stress is designed to help your body to be focused, but having too much of it or too little over a prolonged timeframe may have negative health side-effects.  This course will determine the differenc…

In this course, you’ll learn to define impostor syndrome and determine whether it’s something you’re experiencing. Then, you’ll learn how impostor syndrome holds you back as well as six strategies to…

Stress is inevitable, yet many of us struggle to cope effectively when we encounter stressful situations. We resort to unhealthy outlets like procrastinating or overeating—typically making our proble…

A good job interview empowers you to make smart hiring decisions. But a great job interview convinces top talent to work for your company over competitors.  In this course, you’ll learn how to conduc…

A business is only as good as the people who work there. So how do you make sure you find and keep the best people? In this course, you’ll learn all the stages of talent management—from recruiting to…

What role does workplace integrity play in career advancement and job satisfaction?  What are the benefits and challenges of maintaining integrity when making difficult workplace decisions?  This cou…

Good ethics are good business. Yet sometimes we all struggle to do the right thing in the workplace. Maybe we feel stressed or overwhelmed, and the easier option becomes more attractive. We could als…

This course will help you understand what causes lateness by introducing four personality types, along with tailored tips to overcome lateness for each type. Learn your unique strengths and weaknesse…

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with …

Your team is your greatest asset, and as a manager, you’re responsible for their success—yet the roadmap to achievement is often murky.  In this course, you’ll learn how to talk to employees about th…

Motivation comes from internal and external forces—and those forces are unique to every person. But why should managers learn about motivation? For starters, motivated employees are more productive, …

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? In this course, you’ll first unpack w…

Do you enjoy helping others? Do you have the time, energy, and desire to take on a new challenge? Are you highly experienced or skilled in your field? If you answered “Yes,” to all of these questions…

Great leaders bring out the best in their teams. They inspire people to action, boost group cohesion, and cultivate an environment of consistent, high-quality performance.  In this course, you’ll fir…

How do you stay productive—when the last thing you want to do is work? In this course, you’ll learn the four primary causes of low motivation, along with specific strategies to overcome each. 

Time is both precious and fleeting, and many of us feel like there just aren’t enough hours in the day.  This course will give you core strategies to tackle that problem.

This course helps the individual to become more productive by overcoming procrastination. It is content based, but has a lot of take aways to help people grow in better planning and being more produc…

Dr. Vivek Murthy, the 19th surgeon general of the United States and author of Together: The Healing Power of Human Connection in a Sometimes Lonely World, discusses the dangers of loneliness, and the…